Knowledge Base

Centralized documentation and knowledge repository for your organization. Create, organize, and search articles with version control, review dates, analytics, and seamless integration with your business workflows.

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Core Features

Everything you need to manage your knowledge base effectively

Rich Article Creation

Create comprehensive articles with rich text editor, images, videos, and attachments. Support for YouTube, Vimeo, and direct video URLs with embedded playback.

Advanced Search

Full-text search with FlexSearch for lightning-fast results. Search across titles, summaries, content, categories, and tags with typo tolerance and fuzzy matching.

Category Organization

Organize articles with categories, subcategories, and tags. Browse by category with visual category browser showing article counts and quick filtering.

Version Control

Complete revision history with version tracking. View changes between versions, restore previous versions, and track who made what changes and when.

Review Date Management

Set review dates for articles to ensure content stays current. Track articles due for review, overdue articles, and review compliance with analytics.

Analytics & Insights

Track article views, helpfulness ratings, search performance, and user engagement. Get insights into popular articles, categories, and search trends.

Business Integrations

Link articles to Cases, Projects, Tasks, and Meeting Notes. Access relevant documentation directly from related business items for better context.

Permission System

Granular permission control with view-only and manage permissions. Control who can create articles and who can only view published content.

Why Use Knowledge Base?

Centralize your organization's knowledge and make it easily accessible to your team

Team Collaboration

Share knowledge across your organization with easy access to documentation, guides, and best practices.

Time Savings

Reduce support tickets and repetitive questions by providing self-service documentation that's easy to find and search.

Content Management

Keep documentation up-to-date with review dates, version control, and easy editing capabilities.

Data-Driven Insights

Understand what content is most valuable with analytics on views, helpfulness, and search patterns.

Ready to Get Started?

Start your free 7-day trial and experience the power of centralized knowledge management

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